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7×24 · ≤15 min first response
Technical Support
API integration, troubleshooting, performance tuning and rate limit adjustment.
Submit a technical issue →7×24 Listening
Contact us anytime
Technical consulting, business cooperation, media interviews — no matter which channel you reach us through, your request enters the same on-duty response queue.
- 15 minFirst response to tickets
- 7×24Technical support
- 1 business dayEmail reply to sales
Support Online
AA.COM.CN
Dianming TechAI infrastructure services team
Office address40F, Yicheng Jingying International, Shiqiaopu, Jiulongpo District, Chongqing, China
GLOBAL PRESENCE
Global Office Network
With the Chongqing HQ as the hub, connecting key cities nationwide and Asia Pacific service nodes.
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Global offices
WORLDWIDE
WORLDWIDE
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CONTACT CHANNELS
Choose the Right Contact Channel
Each need is handled directly by the corresponding team, reducing transfers and getting issues resolved faster.
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Weekdays 9:00-18:00
Business Cooperation
Enterprise customers, custom solutions, monthly settlement and private deployment.
Contact the sales team →
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Reply within 1 business day
Media & PR
Interviews, product reviews, industry events and brand PR collaborations.
Start a media collaboration →SERVICE HOURS
Service Hours
From everyday inquiries to production incidents, every scenario has a clear response channel.
Technical tickets
7×24 hoursAround the clock, with a first response to tickets within 15 minutes.
Sales inquiries
Weekdays 9:00-18:00Phone support, with emails answered within 1 business day.
Enterprise customers
Dedicated serviceA dedicated account manager with 7×24 rapid response via our WeChat group.
Production emergencies
Priority channelFor critical production incidents, call the emergency hotline for priority handling.
LET'S TALK
Interested in working together?
Feel free to contact us
Business line 023-66887777 / 18581111170 · Weekdays 9:00-18:00 · Email replies within 1 business day